Retailer
Services
Turbo charge your decision making with expert strategy and data
Expert guidance on your terms
Which challenge is affecting your business?
1
Where should we open
new stores that will
thrive?
Choosing the wrong location wastes capital and limits profits. Getting it right drives growth—like Next, thriving in retail parks, vs Debenhams, whose missteps in high
streets contributed to its collapse.
h3hex can find you the locations that will help your business thrive
2
How do we improve the performance and coverage of our existing stores?
Failing to optimise existing stores risks profit erosion and missed opportunities. Successful optimisation, like Greggs re-locating into bigger units, drives growth—unlike WHSmith, criticised for underinvesting in key locations.
h3hex can help you ensure that your stores perform at their peak
3
Is it us or the market? How
can we track our true performance?
Without clarity on true performance, you may overestimate success or misdiagnose failure.
Costa Coffee thrived by tracking local performance trends, unlike Poundworld, which didn't.
h3hex can help you identify your critical performance factors
Finding the right new store opportunities
Are you confident the next store location you choose will deliver on its potential?
​
At h3hex, we specialise in taking the guesswork out of site selection. We focus on the real questions that matter:
-
Who are your actual customers?
-
How do customers interact with your value proposition?
-
Which brands, retailers or location types amplify your success?
-
Where are your competitors operating—and where can you outperform them?
Using the proprietary h3hex Certainty Method—a fast, focused, and cost-effective approach—we help you answer these questions with precision.
Our data doesn’t just show you who lives near a retail center, it reveals who’s actually shopping there. By understanding your real customers and their behaviours, as well as what location factors drive your sales, we can put certainty into your growth strategy.
​
We’ll assess every potential location and deliver a targeted, actionable list of the best store location opportunities for your business.
​
Grow confidently with h3hex—where data-driven decisions drive better results.
​
What is Location Strategy?
Optimising your existing store network
Are you confident that your current store network is working as hard as it could be?
Growth isn’t just about opening new locations—it’s also about uncovering hidden potential in the stores you already have and making bold, informed decisions about those that may be eroding your profit.
​
At h3hex, we specialise in turning your existing network into a powerhouse of performance. We evaluate every store against the metrics that matter most:
-
Commercials: Revenue, labour costs, fixed costs, and depreciation.
-
Store Factors: Age, size, and customer satisfaction (NPS).
-
Location Factors: Pitch, local competition, and cannibalisation risks.
-
Customer Insights: Footfall patterns, demographics, and conversion rates
Our data-driven process places each store into one of four clear action-pillars:
-
Invest: Unlock growth potential in high-performing stores.
-
Relocate: Shift stores to areas with stronger opportunities.
-
Maintain: Preserve and optimise well-performing stores.
-
Divest: Exit underperforming locations with confidence.​
​
We then deliver actionable strategies tailored to your business, ensuring structural and operational feasibility at every step.
​
With h3hex, your store network doesn’t just support growth—it drives it.
What is
Store Network
Optimisation?
Truly understanding performance
How well are your stores really performing? Transaction data alone can’t reveal the full story—it lacks the critical context of your trading environment.
​
At h3hex, we go beyond the numbers to help you understand:
-
Is strong growth truly impressive, or has the market outperformed you?
-
Are underperforming stores struggling, or are they facing increased competition?
-
Which locations have untapped growth potential, and which are saturated?
​
We isolate your performance against the market and benchmarks, helping you:
-
Quantify competitor and cannibalisation impacts on sales.
-
Identify actionable sales drivers and conversion opportunities.
-
Build defensive or offensive strategies that support long-term success.
​
With h3hex, you gain clarity on what’s driving results—and what’s holding you back—so you can take targeted, confident action to maximise performance.
​
Why is tracking the market so important?
Mark Freeman,
Founder & CEO at h3hex
At h3hex, our mission is simple: to partner with retailers and help them win in their market. With 20+ years of experience in retail strategy, consultancy, and solution sales with leading sector brands, I’ve seen the risks, internal investment battles, and the game-changing value of clear, actionable data-driven strategies. My expertise lies in cutting through the complexity you face to deliver fast and cost-effective solutions that drive success. My goal? To see your business thrive from our partnership.